How can we help?
Find help with the Wrong Train website, read about safety and privacy, and find the right way to contact us.
The public Wrong Train website is currently a single landing page. This help center covers that website and any policies published here. Wrong Train itself is in closed preview, by invite only. The examples on the landing page, including the demo, show how it is designed; they do not mean those features are available to every visitor.
Start here
- What can I use today? lists what the public website lets you do right now, and what it does not.
- What is Wrong Train? gives a plain description of the private evidence workspace the landing page introduces.
- Previews and prototypes explains why an example or preview on the website is not the same as a feature you can use.
- A page or link is not working covers what to check first and how to report a website problem.
Browse by topic
Getting started
What Wrong Train is, what the public website offers today, and what a preview means.
Using the website
Finding your way around, requesting access, and what to do when something does not work.
Safety & privacy
Service limits, acceptable use, visitor privacy, and how to raise a concern.
Still need help?
Email Wrong Train about a website problem, a privacy question, a security issue, or an accessibility barrier.